Our Privacy Policy

EMERALD CLEANING SERVICES

1. Introduction

This Privacy Policy outlines how Emerald Cleaning Services collects, uses, and protects your personal information when you interact with our website and services. By using our services, you agree to the terms of this policy.

2. Collection of Personal Information

We collect personal information to provide and improve our cleaning services in Manhattan, Kansas. The types of personal information we may collect include:

Name, address, and contact details (email and phone number)
Payment details for secure transactions
Preferences regarding cleaning services
Any other details you provide when contacting us or requesting a service
Information related to feedback, inquiries, or complaints
IP address, browser type, and usage data for website analytics

3. Use of Personal Information

We use your information to:

Provide the services you request
Confirm appointments and send service updates
Process secure payments
Improve customer experience and service quality
Send promotional materials (if opted in)
Comply with legal obligations
Personalize and enhance your experience on our website
Respond to customer service inquiries and provide assistance

4. Disclosure of Personal Information

We do not sell, rent, or trade your personal information. However, we may disclose it to:

Third-party service providers for operational purposes
Legal authorities if required by law
Payment processors to facilitate secure transactions
Marketing and advertising partners (only if you opt-in)
IT and security providers to safeguard our data

5. Security of Your Information

We take reasonable steps to secure your personal information from unauthorized access, use, or disclosure. However, no online data transmission is 100% secure, and we cannot guarantee absolute security. We implement:

SSL encryption for data transmission
Secure payment gateways for transactions
Restricted access to personal data
Regular security audits to prevent data breaches

6. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience and gather analytical data. You can modify your browser settings to refuse cookies, but this may affect website functionality. We use cookies to:

Remember user preferences and settings
Analyze website traffic and improve performance
Deliver relevant advertisements

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices, so we recommend reviewing their privacy policies before sharing any personal information.

8. Your Rights & Choices

You have the right to:

Access and update your personal information
Request data deletion (subject to legal obligations)
Opt-out of marketing communications
Restrict or object to the processing of your data
Request a copy of the personal data we hold about you

9. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website, and continued use of our services implies acceptance of the updated policy. We encourage users to check this page for updates regularly.

10. Contact Us

For any questions, concerns, or requests regarding your personal information, please contact us at:

Emerald Cleaning Services

Website: https://emeraldscleaning.com/

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