Our Privacy Policy
EMERALD CLEANING SERVICES
1. Introduction
This Privacy Policy outlines how Emerald Cleaning Services collects, uses, and protects your personal information when you interact with our website and services. By using our services, you agree to the terms of this policy.
2. Collection of Personal Information
We collect personal information to provide and improve our cleaning services in Manhattan, Kansas. The types of personal information we may collect include:
- Name, address, and contact details (email and phone number)
- Payment details for secure transactions
- Preferences regarding cleaning services
- Any other details you provide when contacting us or requesting a service
- Information related to feedback, inquiries, or complaints
- IP address, browser type, and usage data for website analytics
3. Use of Personal Information
We use your information to:
- Provide the services you request
- Confirm appointments and send service updates
- Process secure payments
- Improve customer experience and service quality
- Send promotional materials (if opted in)
- Comply with legal obligations
- Personalize and enhance your experience on our website
- Respond to customer service inquiries and provide assistance
4. Disclosure of Personal Information
We do not sell, rent, or trade your personal information. However, we may disclose it to:
- Third-party service providers for operational purposes
- Legal authorities if required by law
- Payment processors to facilitate secure transactions
- Marketing and advertising partners (only if you opt-in)
- IT and security providers to safeguard our data
5. Security of Your Information
We take reasonable steps to secure your personal information from unauthorized access, use, or disclosure. However, no online data transmission is 100% secure, and we cannot guarantee absolute security. We implement:
- SSL encryption for data transmission
- Secure payment gateways for transactions
- Restricted access to personal data
- Regular security audits to prevent data breaches
6. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience and gather analytical data. You can modify your browser settings to refuse cookies, but this may affect website functionality. We use cookies to:
- Remember user preferences and settings
- Analyze website traffic and improve performance
- Deliver relevant advertisements
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices, so we recommend reviewing their privacy policies before sharing any personal information.
8. Your Rights & Choices
You have the right to:
- Access and update your personal information
- Request data deletion (subject to legal obligations)
- Opt-out of marketing communications
- Restrict or object to the processing of your data
- Request a copy of the personal data we hold about you
9. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website, and continued use of our services implies acceptance of the updated policy. We encourage users to check this page for updates regularly.
10. Contact Us
For any questions, concerns, or requests regarding your personal information, please contact us at:
Emerald Cleaning Services
Website: https://emeraldscleaning.com/